SMS Terms of Use

1. Introduction

By "Opting In" to or using a Text Message Service (as defined below) from SolveIT LLC, you accept these SMS Terms of Use. If you do not agree, please refrain from using our text messaging service. This agreement is between you and SolveIT LLC, Indianapolis, IN. All references to "SolveIT," "we," "our," or "us" refer to SolveIT LLC.

2. Definitions

• "Opting In," "Opt In," and "Opt-In" refer to requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, responding to, or otherwise consenting to receive one or more text messages.
• "Text Message Service" includes any arrangement or situation in which we send one or more messages addressed to your mobile phone number, including text messages (such as SMS, MMS, or successor protocols or technologies).

3. Consenting to Text Messaging

By consenting to receive text messages from us, you agreed to these SMS Terms of Use, as well as our general Terms & Conditions, incorporated herein by reference. When you provide your mobile number, you consent to receive SMS messages related to the services offered by SolveIT LLC, including digital signature notifications, payment confirmations, client management alerts, insurance certificate reminders, and account-related communications.

4. E-Sign Disclosure

By agreeing to receive text messages, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by replying STOP to any message.

5. Text Message Service Privacy Policy

We respect your privacy. We only use information you provide through this service to transmit your mobile messages and respond to you. This includes, but is not limited to, sharing information with platform providers, phone companies, and other vendors who assist us in the delivery of mobile messages. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Nonetheless, we reserve the right always to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. This Text Message Service Privacy Policy applies to your use of the Text Message Service and is not intended to modify our general Terms & Conditions, incorporated by reference above, which may govern the relationship between you and us in other contexts.

6. Costs of Text Messages

We do not charge you for the messages you send and receive via this text message service. But message and data rates may apply, so depending on your plan with your wireless or other applicable provider, you may be charged by your carrier or other applicable provider.

7. Frequency of Text Messages

This Text Messaging Service is for conversational and transactional communication between you and SolveIT LLC. We may send you an initial message providing details about the service. After that, the number of text messages you receive will vary depending on how you use our platform services — such as sending digital signatures, receiving payment notifications, and managing client communications — and whether you take steps to generate more text messages from us (such as by sending a HELP request).

8. Opting Out of Text Messages

If you no longer want to receive text messages, you may reply to any text message with STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE. After unsubscribing, we may send you a one-time confirmation of your opt-out via text message, and no further messages will be sent unless you reply START. You can also manage your SMS preferences in your SolveIT account settings.

9. Support & Contact

For support or questions about our SMS service, please contact us. Reply HELP to any message for immediate assistance. Email: hello@solveitcompany.com. SolveIT LLC, Indianapolis, IN.